Terms & Conditions

Scope of Services

Cenario provides expert on-demand support services for platforms such as WordPress, Shopify, HubSpot, Salesforce, and other no-code and low-code tools. Services may include implementation, consultation, troubleshooting, optimization, and development tasks. The scope of each engagement is defined based on the ticket or request submitted through the Cenario platform.

Scope of Services

Cenario provides expert on-demand support services for platforms such as WordPress, Shopify, HubSpot, Salesforce, and other no-code and low-code tools. Services may include implementation, consultation, troubleshooting, optimization, and development tasks. The scope of each engagement is defined based on the ticket or request submitted through the Cenario platform.

Scope of Services

Cenario provides expert on-demand support services for platforms such as WordPress, Shopify, HubSpot, Salesforce, and other no-code and low-code tools. Services may include implementation, consultation, troubleshooting, optimization, and development tasks. The scope of each engagement is defined based on the ticket or request submitted through the Cenario platform.

Payment Terms

All payments for services rendered through Cenario are processed via credit card or other approved payment methods on the platform. All payments are final, and all purchased hours are non-refundable.
By agreeing to these terms, the customer affirms that they will not dispute charges with their card issuer or financial institution. If you believe there is a billing error, please contact us and we will review your concern in good faith.

Cenario reserves the right to suspend or terminate access to the platform for non-payment or suspected fraudulent activity. Customers are responsible for any applicable taxes.

Payment Terms

All payments for services rendered through Cenario are processed via credit card or other approved payment methods on the platform. All payments are final, and all purchased hours are non-refundable.
By agreeing to these terms, the customer affirms that they will not dispute charges with their card issuer or financial institution. If you believe there is a billing error, please contact us and we will review your concern in good faith.

Cenario reserves the right to suspend or terminate access to the platform for non-payment or suspected fraudulent activity. Customers are responsible for any applicable taxes.

Payment Terms

All payments for services rendered through Cenario are processed via credit card or other approved payment methods on the platform. All payments are final, and all purchased hours are non-refundable.
By agreeing to these terms, the customer affirms that they will not dispute charges with their card issuer or financial institution. If you believe there is a billing error, please contact us and we will review your concern in good faith.

Cenario reserves the right to suspend or terminate access to the platform for non-payment or suspected fraudulent activity. Customers are responsible for any applicable taxes.

Confidentiality

Cenario agrees to implement reasonable safeguards to protect confidential information shared by clients. This includes restricting access to sensitive data, using secure communication channels, and adhering to best practices in data storage and access control. Cenario will not disclose client information to third parties unless required by law or with express written consent.

Confidentiality

Cenario agrees to implement reasonable safeguards to protect confidential information shared by clients. This includes restricting access to sensitive data, using secure communication channels, and adhering to best practices in data storage and access control. Cenario will not disclose client information to third parties unless required by law or with express written consent.

Confidentiality

Cenario agrees to implement reasonable safeguards to protect confidential information shared by clients. This includes restricting access to sensitive data, using secure communication channels, and adhering to best practices in data storage and access control. Cenario will not disclose client information to third parties unless required by law or with express written consent.

Client Responsibilities

Clients are responsible for providing accurate information, access credentials, and timely responses to ensure effective service delivery. Clients must not misuse the platform or request services that violate applicable laws or infringe upon third-party rights. Clients are also responsible for ensuring they have legal authority to request work on the systems and data they submit to Cenario.

Client Responsibilities

Clients are responsible for providing accurate information, access credentials, and timely responses to ensure effective service delivery. Clients must not misuse the platform or request services that violate applicable laws or infringe upon third-party rights. Clients are also responsible for ensuring they have legal authority to request work on the systems and data they submit to Cenario.

Client Responsibilities

Clients are responsible for providing accurate information, access credentials, and timely responses to ensure effective service delivery. Clients must not misuse the platform or request services that violate applicable laws or infringe upon third-party rights. Clients are also responsible for ensuring they have legal authority to request work on the systems and data they submit to Cenario.

Termination of Services

Either party may terminate services at any time with written notice. If a client terminates services, no refunds will be issued for unused hours. Cenario reserves the right to terminate services immediately if a client violates these Terms of Service, misuses the platform, or engages in behavior that is unlawful or abusive. Upon termination, all client data will be retained in accordance with our data retention policy and may be deleted after 30 days.

Termination of Services

Either party may terminate services at any time with written notice. If a client terminates services, no refunds will be issued for unused hours. Cenario reserves the right to terminate services immediately if a client violates these Terms of Service, misuses the platform, or engages in behavior that is unlawful or abusive. Upon termination, all client data will be retained in accordance with our data retention policy and may be deleted after 30 days.

Termination of Services

Either party may terminate services at any time with written notice. If a client terminates services, no refunds will be issued for unused hours. Cenario reserves the right to terminate services immediately if a client violates these Terms of Service, misuses the platform, or engages in behavior that is unlawful or abusive. Upon termination, all client data will be retained in accordance with our data retention policy and may be deleted after 30 days.

Insurance and Liability

Cenario provides services on an “as-is” basis and makes no warranties, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

Cenario’s total liability to the client for any claim arising out of or in connection with services provided will not exceed the total amount the client has paid to Cenario in fees. In no event shall Cenario be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, or data.

Insurance and Liability

Cenario provides services on an “as-is” basis and makes no warranties, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

Cenario’s total liability to the client for any claim arising out of or in connection with services provided will not exceed the total amount the client has paid to Cenario in fees. In no event shall Cenario be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, or data.

Insurance and Liability

Cenario provides services on an “as-is” basis and makes no warranties, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

Cenario’s total liability to the client for any claim arising out of or in connection with services provided will not exceed the total amount the client has paid to Cenario in fees. In no event shall Cenario be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, or data.

Project Timeline

Cenario operates on a flexible, ticket-based or hourly basis. Specific timelines depend on the complexity of the work requested and the availability of consultants. Clients are encouraged to communicate deadlines at the time of ticket submission. Cenario will make reasonable efforts to meet the requested timelines but does not guarantee fixed delivery dates unless otherwise stated in writing.

Project Timeline

Cenario operates on a flexible, ticket-based or hourly basis. Specific timelines depend on the complexity of the work requested and the availability of consultants. Clients are encouraged to communicate deadlines at the time of ticket submission. Cenario will make reasonable efforts to meet the requested timelines but does not guarantee fixed delivery dates unless otherwise stated in writing.

Project Timeline

Cenario operates on a flexible, ticket-based or hourly basis. Specific timelines depend on the complexity of the work requested and the availability of consultants. Clients are encouraged to communicate deadlines at the time of ticket submission. Cenario will make reasonable efforts to meet the requested timelines but does not guarantee fixed delivery dates unless otherwise stated in writing.

Change Orders

Changes to the scope of any work item, ticket, or request must be submitted through the Cenario platform as a new task or update to an existing one. Any additional time required to complete new or revised tasks will be billed separately based on standard hourly rates or available pre-purchased hours.

Change Orders

Changes to the scope of any work item, ticket, or request must be submitted through the Cenario platform as a new task or update to an existing one. Any additional time required to complete new or revised tasks will be billed separately based on standard hourly rates or available pre-purchased hours.

Change Orders

Changes to the scope of any work item, ticket, or request must be submitted through the Cenario platform as a new task or update to an existing one. Any additional time required to complete new or revised tasks will be billed separately based on standard hourly rates or available pre-purchased hours.

Arbitration

Any disputes, claims, or controversies arising out of or relating to these Terms of Service or the use of the Cenario platform shall be resolved by final and binding arbitration under the rules of the American Arbitration Association. Arbitration shall take place in Texas, and judgment upon the award may be entered in any court having jurisdiction. Each party shall bear its own costs of arbitration, unless otherwise decided by the arbitrator.

Arbitration

Any disputes, claims, or controversies arising out of or relating to these Terms of Service or the use of the Cenario platform shall be resolved by final and binding arbitration under the rules of the American Arbitration Association. Arbitration shall take place in Texas, and judgment upon the award may be entered in any court having jurisdiction. Each party shall bear its own costs of arbitration, unless otherwise decided by the arbitrator.

Arbitration

Any disputes, claims, or controversies arising out of or relating to these Terms of Service or the use of the Cenario platform shall be resolved by final and binding arbitration under the rules of the American Arbitration Association. Arbitration shall take place in Texas, and judgment upon the award may be entered in any court having jurisdiction. Each party shall bear its own costs of arbitration, unless otherwise decided by the arbitrator.

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the award-winning calendar app with powerful features including intuitive natural language text parsing.

What is Cenario and how does it work?

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Cenario is an on-demand expert support platform designed for businesses using Salesforce, HubSpot, and AWS. Instead of relying on long-term staff augmentation, Cenario connects you with certified experts instantly. Simply submit a request, get matched with a specialist, and receive real-time solutions tailored to your needs.

How is Cenario different from traditional consulting or staff augmentation?

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Is my data safe and secure on Cenario?

Icon Here

What kind of technical issues can Cenario help with?

Icon Here

What is Cenario and how does it work?

Icon Here

Cenario is an on-demand expert support platform designed for businesses using Salesforce, HubSpot, and AWS. Instead of relying on long-term staff augmentation, Cenario connects you with certified experts instantly. Simply submit a request, get matched with a specialist, and receive real-time solutions tailored to your needs.

How is Cenario different from traditional consulting or staff augmentation?

Icon Here

Is my data safe and secure on Cenario?

Icon Here

What kind of technical issues can Cenario help with?

Icon Here

What is Cenario and how does it work?

Icon Here

Cenario is an on-demand expert support platform designed for businesses using Salesforce, HubSpot, and AWS. Instead of relying on long-term staff augmentation, Cenario connects you with certified experts instantly. Simply submit a request, get matched with a specialist, and receive real-time solutions tailored to your needs.

How is Cenario different from traditional consulting or staff augmentation?

Icon Here

Is my data safe and secure on Cenario?

Icon Here

What kind of technical issues can Cenario help with?

Icon Here

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Boost Your Productivity
Start Using Cenrio Today!

Cenario—an innovative expert support platform with powerful features, seamless request management and real-time expert assistance.

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GEt started for free

Boost Your Productivity
Start Using Cenrio Today!

Cenario—an innovative expert support platform with powerful features, seamless request management and real-time expert assistance.

CTA Image

GEt started for free

Boost Your Productivity
Start Using Cenrio Today!

Cenario—an innovative expert support platform with powerful features, seamless request management and real-time expert assistance.

CTA Image